Alot of Fees out of nowhere
We used PaySimple to ACH debit customer funds on a daily basis. We were doing close to 1000 per month in debits. After years of slowly …
Starting at $59.95 per month
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What is PaySimple?
PaySimple is a payment gateway software solution offered by PaySimple.
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Pricing
Subscription
$59.95
Cloud
per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://paysimple.com/pricing.html?keyw…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $59.95 per month
Product Demos
FinovateFall 2012 / PaySimple
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PaySimple Demo
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Product Details
- About
- Competitors
- Tech Details
- FAQs
What is PaySimple?
PaySimple is designed to provide a better way to accept payments. Developed for the needs of service-based businesses, PaySimple delivers payment and billing solutions that the vendor states are preferred by over 20,000 businesses each day. PaySimple boasts unmatched, personal customer support from a dedicated customer success and care team. With its API, PaySimple presents a trusted technology partner for payment integrations; natively handling cashflow within SaaS products and mobile applications.
Specialties: Online Payments, Mobile Payments, POS, Recurring Billing, Customer Management, Online Payment Forms, E-Invoicing, Cashflow Reporting, eCheck processing, Dedicated Merchant Accounts, Payment Integration
Specialties: Online Payments, Mobile Payments, POS, Recurring Billing, Customer Management, Online Payment Forms, E-Invoicing, Cashflow Reporting, eCheck processing, Dedicated Merchant Accounts, Payment Integration
PaySimple Features
- Supported: Invoicing
- Supported: Recurring Billing
- Supported: Point of Sale (POS)
- Supported: Hosted Web Payment Forms
- Supported: Mobile Payments
- Supported: Reporting/Analytics
- Supported: ACH Payment Processing
- Supported: Debit/Credit Card Payment Processing
PaySimple Screenshots
PaySimple Videos
Accept Credit Card Payments with PaySimple
Welcome to PaySimple Tour
PaySimple Competitors
PaySimple Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
Frequently Asked Questions
PaySimple is a payment gateway software solution offered by PaySimple.
PaySimple starts at $59.95.
The most common users of PaySimple are from Small Businesses (1-50 employees).
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Reviews and Ratings
(18)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
PaySimple is a versatile electronic payment collection tool that businesses rely on for a range of payment processing needs. Users have found value in its e-commerce and payment processing features, enabling them to effortlessly send out recurring invoices and collect payments with minimal customer interaction. This is particularly useful for businesses that require monthly recurring payments from retainer clients, as well as for one-off and yearly invoices. The software's payment portal feature has also been appreciated by users, providing a convenient solution for credit card payments, especially when clients prefer this method. Additionally, PaySimple offers customizable reporting features that allow businesses to track revenue, share employee revenue, and incentivize and provide bonuses - all of which have received positive feedback from users.
However, some users have encountered challenges with PaySimple. There have been instances where the processor abruptly shut down their CPA business and held funds for 180 days without any appeals or review process, which understandably caused frustration. Another concern raised by users is the monthly non-PCI compliance fee, which prompted a shift to an alternative payment software offered by a bank in one case.
Despite these challenges, PaySimple continues to be recommended by users for various use cases. For instance, it is highly recommended for schools looking for an online tuition payment solution that integrates seamlessly with Gradelink. Parents appreciate the convenience of making online payments without having to log into PaySimple separately. ACH payments are preferred by customers for services and subscriptions, as it offers ease of access and reduces administrative work compared to credit card payments. Overall, PaySimple stands as a reliable standalone solution for handling multiple billing needs such as point of sale transactions, recurring billing, and daily debits across a network of businesses.
Reviews
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February 22, 2022
PaySimple Review
Score 1 out of 10
Vetted Review
Verified User
We used PaySimple until recently to invoice customers for our property inspection company. PaySimple charges a monthly non-PCI compliance fee to their users unless an entire laptop with restricted access is used. For most small businesses, having a separate laptop just for creating invoices is simply a waste of money. We now save $125 a month simply by switching to our bank's payment software which is PCI compliant by not allowing us to create invoices while not storing information on our computers. To avoid any more non-compliance fees, we canceled our service. In my experience, they immediately locked us out of our records and now we cannot access our recent invoices to make sure all recent invoices have been paid. By restricting us access to collect payment on our last invoices we lost what could be thousands of dollars.
- In my opinion, great at charging excessive fees
- In my experience, it makes PCI compliance impossible for small business owners
- I believe it is great at ensuring unhappy clients remain unhappy
- In my experience, customer service is rude and takes it personally when a customer is unhappy
- PCI compliance should be more reasonable for a small business vendor like PaySimple
February 28, 2021
Easy to start. Very easy to reach people who can help.
PaySimple is used by accounting for payments and sales for deposit links to clients.
- Extremely easy to reach a person who can diagnose and solve problems. Rarely more than one hand off.
- Simple navigation and polished links for clients to use.
- My DR's are able to produce reports quickly with the software.
- More proactive and empowering role in merchant fee's and alternative processors. Transparency is challenging in understanding Paysimple's role and relationship to the processors.
- Identifying areas for further value to clients.
- More targeted small to mid-size business perspective to anticipate growth challenges and prevent blocks on funds for legitimate sales and growth.
June 26, 2018
Streamline and Speed Up Recurring Billing
We use PaySimple across the whole businesses for electronic payment collection. I initially added it because we needed a simple, automated solution for sending out yearly recurring invoices and collecting payments with minimal customer interaction. We're not using the electronic invoicing feature any more but rely almost entirely on the e-commerce and payment processing features for collecting payments. We set up monthly recurring payments for our retainer clients and use the payment portal feature to collect one-off and yearly invoices.
- PaySimple is awesome for recurring payments. It's easy to set one up and make changes as needed. Without this feature, our business would be dead. Being able to easily set up recurring payments for our retainer is a must and PaySimple does it beautifully.
- The payment portal feature is also really good fro collecting payments of differing amounts. We setup a single portal where customers enter the payment amount accessed from a link in the invoice email. This feature has transformed out collections and cut down our time to get paid significantly.
- If you do have product type offerings, it's easy to setup individual products or an entire store.
- Collecting user entered recurring payment is a little unclear. We had to troubleshoot a bit to get this feature working properly.
- If you don't want to use a total checkout solution (just want payment buttons), the process to set it up is a bit complicated. You have to create a product then add the payment form. It's not the most intuitive process and took a little trial and error to get it how we wanted.
June 15, 2018
PaySimple - A Simple Way to Accept Pay
We offer a multitude of services and subscriptions to our client base. Recurring credit card transactions are not always the best payment option for a client as credit cards can expire, get lost, stolen, etc and can require a lot of administrative work to contact the customer to gather new credit card information, recharge the declined transaction, and update all of their information for the different services they are charged for.
Using ACH to charge for our services and subscriptions is an option that our customers really appreciate. It is easy for them to access and provide and they do not have to worry about keeping up with it like they would a credit card.
Using ACH to charge for our services and subscriptions is an option that our customers really appreciate. It is easy for them to access and provide and they do not have to worry about keeping up with it like they would a credit card.
- Their Support is very responsive and helpful. Any time that I have had trouble understanding an email I received from Pay Simple or how to update something on an invoice, I have used the chat feature. The agents are quick and provide great step by step instructions to assist. If they did not have a solution, they assured me it would be submitted as a request to development or let me know when it would be coming.
- I love the ease of initially beginning/charging a payment (either one time or recurring). It is not time-consuming and is very straightforward which is helpful when entering multiple new payments a day. Everything I need to enter a new payment is directly on the home screen and easy to find.
- I appreciate the clean layout of the homepage.
- The customer management user interface beyond the initial transaction is not the most user-friendly. It is difficult to navigate a change like updating a bank account to a recurring transaction.
- Additionally, there is currently not a way to merge contacts - so, if you have one client with multiple services that you are charging for, it creates them as a new contact for each one.
We use Paysimple for daily debits and recurring transactions for all our customers.
- Great user interface
- Live Help is always available
- Quick turnaround time on deposits
- There are no Cons, Paysimple is the best out there!
June 14, 2018
Cash Fast and Simple
Our initial search for a payment processing solution led us to try PaySimple. We were looking for a solution that allowed for ease of processing client transactions as well as future integration into some of our E-commerce offerings.
- Bank to bank transactions allows for quick and seamless transfer of funds in a secure bank encrypted ecosystem.
- Electronic invoicing allows for rapid payment and email follow up of payment is past due.
- Service as a product online store front where we can list services much like stores list products.
- Customer service is top notch and they always have someone available to assist with set up, questions or support.
- User Interface is clean, easy to navigate and integrate with existing accounting programs.
- White label option would be a huge benefit for our needs but this is not a deterrent to adopting the platform.
- Greater accessibility to integrate with existing platforms. For instance Shopify or WooCommerce.
- The system is more for B2B and some more availability to also use B2C would be helpful.